blipziPrivacy Policy

This page describes what we collect when you use blipzi and how we keep that data protected. We take your privacy seriously. When you create an account on blipzi, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or play our games, you share personal information with us. We explain exactly what we collect, why we need it, how long we keep it, and what rights you have over it.

Our privacy practices are built around three core principles: transparency, security, and respect for your control. We don't sell your data to marketers. We don't share your payment details with game providers. We don't use your information for purposes beyond running blipzi and complying with legal requirements. Every piece of data we hold is encrypted, access-controlled, and retained only as long as necessary.

If you have questions about how we handle your data after reading this policy, contact our support team via the in-app form or email. We're happy to clarify any section or help you exercise your rights.

What Data We Collect on blipzi

Account Information

When you sign up on blipzi, we collect your email address, username, password, phone number, and full name. During identity verification (which is required before you can deposit), we also collect a copy of your government-issued ID—passport, national ID, or driver's licence—and proof of address, such as a recent utility bill or bank statement. We use these details to verify you are who you say you are and to comply with anti-money-laundering regulations in the jurisdictions where we operate.

Payment Information

When you deposit or withdraw funds on blipzi, we record the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, the date, and the transaction ID. We do not store your full bank account number or e-wallet credentials on our servers. Payment processing is handled by our payment partners, who follow their own security standards. We keep transaction records for accounting and fraud-prevention purposes, typically for several years.

Game Activity and Betting Records

We record every game you play on blipzi—every roulette spin, every slot session, every sports bet or live-dealer hand. This includes the date, time, game name, bet amount, and outcome. We use this data to calculate your account balance correctly, to generate your transaction history, and to detect unusual activity that might indicate fraud or account compromise. You can view your full game history within your account at any time.

Device and Connection Data

When you access blipzi on Android or iOS, we collect information about your device type, operating system version, and app version. We also record your IP address each time you log in. This helps us protect your account against unauthorized access. If your IP address suddenly changes (for example, if someone tries to log in from a different country), we may flag this and send you a security alert. We also track your login times and which features you use most frequently, so we can identify and fix technical problems.

Key takeaways

  • We collect account info, payment data, game history, and device details only
  • We do not store your full bank credentials; payment processing is handled by secure partners
  • All data is encrypted and access-controlled to authorized staff only
  • We retain data only as long as legally and operationally necessary
  • You can access, download, or request deletion of your personal data at any time

How We Use and Protect Your Data on blipzi

Data Protection and Encryption

We store your data on encrypted servers located in secure data centres. Access to your personal information is limited to blipzi staff members who need it for account support, fraud detection, or legal compliance. Our servers may sit outside your jurisdiction (for example, in Singapore or another Southeast Asian hub), but your data is protected under encryption that meets international security standards.

We use HTTPS encryption for all communications between your phone and our servers. When you log into blipzi on Android or iOS, the connection is secure. We also offer optional two-factor authentication, which adds a second layer of security: if someone obtains your password, they still cannot access your account without the SMS or email code only you can receive.

How We Use Your Data

We use your data for the following purposes:

We do not use your data for marketing to third parties. We do not sell your email address or phone number to advertisers. We do not share your betting history or account balance with anyone outside blipzi unless required by law.

Third-Party Processors

Our payment partners—the e-wallet and bank networks that process your mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers—receive your transaction information to process payments. They handle this data under their own privacy policies. We require them to maintain security standards at least equal to our own, but we recommend you review their privacy policies if you want to understand how they use your data.

We may also work with cloud infrastructure providers and analytics services to keep our platform running smoothly. These providers process data on our behalf and are bound by confidentiality agreements. We do not give them permission to use your data for their own purposes.

Your Rights and Data Access

You have the right to access, correct, and download your personal data. Within your blipzi account settings, you can view your profile information, change your email address or phone number, and download your full transaction history. If you want a complete copy of all data we hold about you, or if you want to request deletion of your account and all associated data, contact our support team. We will provide or delete your data within a reasonable timeframe, typically within 30 days.

Note: We may retain some data (such as transaction records) for legal or accounting purposes even after you request deletion. We will explain any exceptions when you make your request.

Cookies and Tracking

We use cookies on blipzi to keep you logged in, remember your preferences, and track how you use our platform so we can improve it. Cookies are small files stored on your device. On Android, our app uses similar tracking mechanisms. You can clear cookies from your browser or app settings at any time. If you disable cookies, some features of blipzi may not work correctly.

Data Retention

We keep your account data for as long as your account is active. If you close your account, we retain your data for up to seven years for legal and accounting compliance. After that period, we delete or anonymize your data unless local law requires us to keep it longer. Transaction records related to major events like Liga 1 tournaments or Idul Fitri may be kept longer if they're relevant to ongoing disputes or investigations.

Cross-Border Data Transfer

Our servers may be located outside your country. If you use blipzi from Jakarta, Surabaya, Bandung, Medan, or elsewhere in Indonesia, your data may be transferred to and stored in other countries within Southeast Asia or beyond. By using blipzi, you consent to this cross-border transfer. We ensure that data transferred internationally is protected by the same encryption and access controls as data stored locally.

Policy Changes

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we'll notify you via email or an in-app announcement. Your continued use of blipzi after such changes constitutes your acceptance of the updated policy. We encourage you to review this page regularly to stay informed about how we handle your data.

Contact blipzi

If you have questions about this privacy policy, want to exercise your data rights, or wish to report a privacy concern, contact our support team. You can reach us through the in-app contact form or by email. We respond to privacy requests in English and Indonesian. Our services are available only where local law permits; users are responsible for verifying that their use of blipzi complies with their own jurisdiction's regulations.

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